Community Case Management

At Creative Works, we understand that navigating the landscape of community-based care and all its available services for individuals with disabilities can be a challenging task, which is why our team of experienced Community Case Managers are dedicated to taking on the vital mission of managing care so that people can focus on what really matters: living an active and fulfilling life.

For more than a decade, Creative Works has offered Maine state-certified Targeted Community Case Management Services focused on meeting the diverse needs and wants of adults with intellectual disabilities and autism. Serving more than 150 Mainers, we provide Case Management services for people who live on their own, with family, or in a staffed group setting provided by another organization.

Our team consists of 10 Community Case Managers, one of whom specializes solely in Care Coordination for individuals with acquired brain injury. Each of our Case Managers are conditionally or fully Licensed Clinical Social Workers (LCSWs) whose qualifications meet or exceed the standards set by the Maine Office of Aging and Disability Services (OADS). To ensure individuals served receive the best possible Case Management supports, our team members manage caseloads of no more than 20 people each, enabling them to be responsive and dedicated advocates.

A Community Case Manager is a facilitator, a planner, a resource, a partner, a teammate, and an advocate.

 
 
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We believe that a great fit equals great success. Based on individual needs, strengths and challenges, we thoughtfully pair participants with Community Case Managers who are the best match possible. To ensure a positive partnership, Community Case Managers work collaboratively with individuals, their families and their care teams to develop Person Centered Plans (PCPs) that truly reflect each person’s needs, hopes and dreams.

 
 
 
 

Creative Works’ Community Case Managers provide personalized service coordination including:

  • Completing initial application for services

  • Ensuring continuation of services and funding

  • Facilitating plan management for Person-Centered Plans/Personal Care Plans

  • Fostering personal relationships and community connections

  • Encouraging self-advocacy and self-expression development

  • Enhancing Independence and skill-building development

  • Arranging mentorship opportunities

  • Encouraging natural supports

  • Sourcing employment support and opportunities

  • Arranging volunteer opportunities and activities

  • Identifying and obtaining medical equipment and assistive technologies

  • At participants’ request, act as a Representative Payee and provide financial and budget management support.

  • Identifying and establishing resources for treatment including:

    • Primary Care and Specialist Care

    • Dental Care

    • Nutrition Services

    • Mental Health Services

    • Occupational, Physical and Speech Therapy.

 
 
 
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Questions? Visit our FAQ page for information on how to access services and more.

For more information, contact:

Pauline Gendron
Director of Community Case Management & Planning
207.795.6737
pgendron@beingcreativeworks.org